Upon completion of your transaction you will receive an order confirmation complete with USPS tracking details to monitor the delivery date and time of your package. Once your order has processed (usually 3 to 5 days) all packages are shipped 2 day USPS priority unless other shipping carriers are arranged. We currently ship in the USA with USPS priority 2 days. For Canada and all other countries please email your order to: firstname.lastname@example.org and we can determine shipping costs. **Please note that for all countries other then the US and Canada shipping costs are determined by package weight and if you require tracking information then there is an extra charge that USPS charges for the package. We are also able to ship international packages on your account such as: UPS, Fed-Ex, DHL. Most international packages take 3 to 5 days to process and then shipping times of 7 to 10 business days.
The majority of orders ship within three business days of order placement unless specified as a custom blend or “made fresh to order” products such as our boosters and serums which can take 3 to 5 business days to process.
We do not process any back orders. If you have any further questions on “out of stock items” please contact us at: email@example.com
You have the choice of American Express, MasterCard, Visa, Discover and Square to pay for your transaction.
All of Mary Allan products are made from ingredients procured by artisan farmers, co-operatives and green chemistry laboratories. Due to the hand-made craftsmanship of our products we do not accept returns of open products.
We want you to absolutely LOVE your products so we encourage you to try our discovery set first and fill out our on-line product suggestion questionnaire so that we can help you select the perfect products.
A Return Authorization Number is required on all damaged product returns, exchanges and refunds. Any return sent to us without a Return Authorization Number cannot be accepted. Return acceptance is at the sole discretion of Mary Allan Skin Care.
If returning an item(s) you must include all parts, pieces and printed materials in order to be eligible for an exchange. To ensure your returns are received by us please make sure to add tracking & insurance to your parcels through your preferred mail delivery service. We do not cover return shipping costs on products that we sent with complimentary shipping.
Easy Return Steps For Damaged Products
email firstname.lastname@example.org to request a Return Authorization Number, tell us what items you’re returning along with your PO#.
Wait to receive a Return Authorization Number and return instructions within 24.